Privacy Policy

We may collect information about you in a variety of ways when you interact with our Platform. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, which you voluntarily give to us when you register for an account or place a bid.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) necessary for processing auction fees or purchases.
• KYC & Identity Verification: Government-issued ID, utility bills, and financial references required for Know Your Customer (KYC) compliance, especially for participating in high-value auctions.
• Derivative & Bidding Data: Information our servers automatically collect when you access the Platform, such as your IP address, browser type, bidding history, watchlists, and your interactions with specific Lots.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

• Create and manage your account.
• Facilitate the bidding process and transmit winning bid information to the respective Auctioneer/Seller.
• Process payments, issue invoices, and assist with shipping arrangements.
• Perform KYC checks and prevent fraudulent transactions or illegal activities.
• Email you regarding your account, auction updates, and lots you are tracking.
• Improve platform functionality, algorithms, and user experience.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

To Auctioneers and Sellers: If you place a bid or win an auction, we must share your contact and shipping details with the specific independent Auctioneer or Seller hosting the Lot, so they can process the sale, invoice you, and arrange delivery.

To Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others (including AML and KYC regulations).

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help customize the site and improve your experience. When you access the Platform, your personal information is not collected through the use of tracking technology. You can configure your browser to reject cookies, but this may affect your ability to place bids or use certain features of the Platform.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Depending on your location (such as if you are a resident of the European Economic Area under the GDPR), you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to correct inaccurate data).
• The right to object to or restrict our processing of your personal data.
• The right to data portability (receiving a copy of your data in a structured, machine-readable format).

To exercise any of these rights, please contact our support team. Please note that we may be legally required to retain certain information, such as successful bid histories and financial transaction records, for tax and legal compliance.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Platform, and you waive the right to receive specific notice of each such change or modification.

If you have questions or comments about this Privacy Policy, or wish to exercise your data protection rights, please contact us at:

ART SURFACE

Email: support@art-surface.com

Website: https://art-surface.com